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Love to buy neutral pens
Buyers requirementsOne, about the product
Our profit margin is very small and depends on the sales volume, so all forms of bargaining are declined. The relevant offers will be explained on the website.
Second, about the quality
Special departments will pack the goods before delivery, and there should be no quality problem. If the products are indeed defective, please contact us in time within 48 hours after receipt, and we will certainly solve the problem properly for you.
Three, about color difference
Color difference is an unavoidable problem for any online seller. There are many reasons for color difference, such as different cameras, different monitors,
Different light and environment, color difference everywhere, after all, the machine is not human eyes, we will try to reduce the physical objects and pictures
Color difference. Color difference should never be used as a reason for medium, bad comment or return or replacement. Please be careful if you care about the color of the product
Think about it before you shoot.
Iv. Product return and replacement
1. Please communicate with the customer service before returning the goods and explain the details, so as to track your return and get timely treatment.
2. The package of the product in question must be kept intact (please bring your own package, do not paste or write directly on the box of the original factory)
3. We will try our best to meet the customer's specification of the product color or style. If the color or style does not match, we will not return or replace the product.
4. If the goods are damaged in transportation, it shall be proposed within 24 hours after receiving the goods and shall contact the after-sales customer service of the company for registration. If the goods are delayed, it shall be deemed that the goods are in good condition.
5. The following conditions cannot be enjoyed: damaged or incomplete packaging of returned products, incomplete accessories or relevant materials,
Without authorization, repair or refit, do not use or store in the normal way.
Vi. After-sales service
After-sales service is the most basic service of the company, we are willing to provide good after-sales service for everyone, at the same time, good after-sales service
We also need customers' cooperation. Please read the above instructions carefully before returning and replacing the goods. Please follow the above policies of the company to avoid any impact
After-sales service quality.
