About logistics ◇There are Baishi and YTO Express in the store, and YTO Express is sent in most regions. ◇If you need logistics, we usually choose to pay on arrival. Buyers who need logistics can contact customer service to change the price. ◇If you order multiple products, you can contact our customer service to modify the freight for you!
About Products ◇Please rest assured to buy. The size, material, structure and other details of the product have been marked in the picture or the product description. If you have any questions, please contact customer service. ◇All goods in this store are taken in kind, due to light and display differences, the pictures of the goods may have some color difference with the real objects, which cannot be avoided. Please confirm the size and color before purchasing. Buyers who cannot accept any color difference should purchase carefully. Please check the pictures and introduction before purchasing, If you don't understand, please contact customer service.
About shipment ◇Due to the heavy workload, the goods cannot be delivered on good for payment. If there is any urgent goods, please contact customer service to negotiate the delivery. (if there is any special reason, the goods cannot be delivered in time will be contacted by the buyer, please forgive me, thank you very much). ◇If the delay in delivery time caused by other problems causes inconvenience to you, we will contact you through Wangwang as soon as possible. If you receive our notice of delivery delay, please contact us as soon as possible. If you do not want to wait, you have the right to cancel the transaction and apply for a refund. Please accept our sincere Sorry!
About receiving goods ◇Please carefully check around the box when receiving the goods. If you find that the outer box is seriously deformed, damaged, packaging tape of the box is broken, and the sealing tape is incomplete. If there are obvious signs of being unpacked and opened, you must unpack the box and inspect the goods face to face! If there is a shortage of goods or damage, please do not take away the goods first. Where can I contact us at the freight station? Negotiate; Otherwise, the product will be deemed to be accepted without disagreement after signing.
About Return ◇ return and exchange without quality problems; If the buyer needs to return the product for personal reasons, the damage loss caused by the return transportation of the returned product is relatively large, and the refund is 20% off, for more than one month, we do not provide return or exchange services without quality problems. If you really have no choice, you can contact our customer service. Note: (The buyer who returns the goods above shall bear the freight back and forth. For free shipping items, we have to deduct the freight when we deliver the goods) ◇Quality problem return and exchange: Long-term delivery can accumulate loss products unified return ◇damage caused during transportation: please be sure to unbox and check in front of the logistics or courier when receiving the goods, the carton is elastic, plastic toys are inelastic, so there may be no damage to the outer box and the contents are damaged, Please be sure to check the goods before signing. 50% of the damage to the product is within the normal range. We will provide the service of reordering and reissuing accessories again, but we will not reissue them separately. Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by weather, vehicle arrangement, traffic conditions and many other reasons. The influence of Su is not used as a reason for returning goods.
